Open the Account tab
Sign in to Psionis and open Account from the app's main navigation.
Psionis account deletion
You can permanently delete your Psionis account inside the app. If you no longer have access to Psionis, you can request deletion by email without reinstalling the app.
Deletion is permanent. Review the outcomes below before continuing.
Delete in the app
The app confirms your password and explains exactly what will be removed before completing deletion.
Sign in to Psionis and open Account from the app's main navigation.
Select Delete account. Household owners also have a separate Delete household option.
Follow the prompts, enter your current password, and confirm the permanent deletion. A shared-household owner leaving the household must first select a new owner.
What deletion means
Psionis separates deleting one person's account from deleting the shared household itself.
Your Psionis login and household membership are permanently deleted. The household and its shared budget remain available to the other members.
Before deleting your account, you must choose another active household member as the new owner. Your account is removed, while the household and shared budget remain.
When no other active member belongs to the household, deleting the owner's account also permanently deletes the household and its associated budget data.
Only the current owner can delete the entire household. This permanently removes the household, all member Psionis accounts, and the shared budget data. This cannot be undone.
No access to the app?
Email Psionis support from the email address associated with your account. Tell us whether you want to delete only your own account or—if you are the household owner—the entire household.
Email a deletion requestData affected
Account deletion removes the account record and authentication access associated with the request. What happens to budget data depends on whether the shared household remains.
The deletion includes household-linked information such as:
Limited security, support, transaction-integrity, or legal records may be retained when reasonably necessary. Temporary residual copies may also remain in routine backups and logs until they are overwritten under normal retention schedules. See the Privacy Policy for more information.
Need help before deleting?
We can help clarify the difference between leaving a household, transferring ownership, and deleting the entire household. We will never ask for your password by email.